The terms of sale mean the terms and conditions under which purchases are purchased, supplied, and delivered to you as a buyer on a site store.alshifahoney.com (later referred to as the "Site").
Please read these terms carefully before following up on your purchase on the website, as sending you a purchase order via the website is your consent to these terms of sale and to comply with their immediate effect.
In addition, please read the privacy policy posted on our website, where your use of the site is subject to the policies and provisions posted on it.
Acceptance of purchase order: Your purchase order is accepted by us when we notify you of acceptance in writing by any of the means available to us (whether by email or SMS on mobile).
payments to deduct the value of purchases from your credit or debit card balance, knowing that we accept payment under:
Credit card or credit card. By PayPal.
In order to transfer credit/debit card payments, we may ask you to open an account with our other payment processing companies, including accepting their terms and conditions and providing your details on your behalf. You are allowed to do so and we will not be responsible for any damage or loss you may incur as a result.
We may add or cancel certain payment cards or payment methods accepted by us at any time and without any prior notification from us.
3. Delivering your order
3.1 Delivery cost: The cost of delivering products according to the prices listed on the site is entitled to be adjusted from time to time without prior notice.
3.2 Delivery Date: This information will be displayed to you on the site or by invoice.
3.3 Delivery delays:
If our delivery of the product is delayed, we will contact you to let you know, and we will not be responsible for any delay. Other than refunds in advance if we cannot deliver the product.
If there is no one at your address to deliver the product and it is not possible to deliver, we will inform you in due course of how to deliver or deliver the product, knowing that you may incur a recharge fee again.
3.4 Product ownership: Products become owned by you as soon as we deliver them to you at the delivery address and pay you their full value.
3.5 Billing: We will issue an electronic invoice for the value of your purchases and send them to your email or any of the means of communication provided to us.
4. Product inspection and product recovery:
4.1 You must examine the products upon receipt and inform us of any shortages or defects in the products immediately, and if you do not comply with the inspection upon receipt, we assume no responsibility and this is an admission of acceptance of the products.
4.2 You are not entitled to recover or return any products supplied to you until we have obtained our consent to this refund and after we have checked the goods desired for recovery to ensure that you comply with the storage conditions, and we have the right to accept or reject this refund as is customary in Saudi Arabia regulations as follows:
4.2.1 You can return the product if you receive it in the following cases:
1. Product other than the desired product.
2. A product that is damaged or has plant defects.
4.3. In the case of recovery, consider the following:
A. For delivered products, we will revalue the product subject to full return and shipping charges if the order is returned in full
B. Refund procedures: The refund will be similar to the same way you pay it, as follows:
T. If you have paid the value under a credit/debit card, the amount will be refunded to the credit/debit card.
W. If the amount is returned to your credit/debit card: this will be done within 30 (30) days of the day we agree to return and receive the product.
C. If you cancel your purchase order before the shipping date, the amount will be returned to you within (30) days.
H. When the amount reaches your account depends on your bank.
5. Defects and damage to products
Provided you follow the storage requirements, in the event of any manufacturing defect in the products either upon receipt of the product or after receipt, you are obliged to stop the immediate use of the products and notify us to work on their return. We undertake to take care to spare you any damages that may arise from this defect or the actions it entails.
6. Legal obligations for clients
As a party to this agreement, it recognizes and commits to:
Compliance with applicable laws at all times and legislation and regulations including, without exception, all privacy protection legislation, laws, and regulations.
You are obliged to follow the storage guidelines of each product and are fully responsible for the products and for any damages caused by breaching the storage guidelines from the time you receive them.
You have all the powers and eligibility to enter into this agreement and pay dues in accordance with the terms and conditions contained in it.
7. Legal Liability
7.1 We will not be responsible for any loss of profits, data, information or any subsequent, accidental, indirect or private damages.
7.2 In addition, as permitted by applicable law, we will not be legally responsible, and you confirm your consent here to not be responsible for any damages or losses that may arise from the following, either directly or indirectly:
7.2.1 Late delivery of products or failure to deliver part of them if you yourself fail to provide us with the information we need within a reasonable time since the date we requested it or if you fail to pay the value.
7.2.2 Site delays, disruptions, delays or disruptions to our services.
7.2.3 Viruses or electronic malware resulting from the use of the site.
7.2.4 Any actions or events beyond our control.
7.2.5 Your use of the product after it expires.
7.2.6 Your non-compliance with storage conditions.
7.3 Our full legal liability to you, whether on the basis of a court ruling, a claim arising from the contract, for default or breach of legal obligations, arising from or related to the terms of sale, is limited to the following limits to the minimum value of the price of the product sold on the site, the original shipping costs and the costs of shipping the return of the product.
7.4 Hereby agrees to compensate us and to release our liability for losses, injury, damages or expenses (including legal fees and bar fees) arising from or related to:
7.4.1 Any claims or requests made by any third party arising from your use of the site and our services.
7.4.2 Your violation of any of the terms and conditions of this agreement, including and without limiting any guarantees, declarations, undertakings or any other conditions on the site.
7.4.3 Or any violation of applicable laws.