This privacy policy explains the basis under which we will deal with any personal data, including but not limited to payment data, and other data we collect from you or other sources or those you provide to us (referred to as "data") in order to access and use the store.alshifahoney.com site (referred to as the "site"), and services (referred to as "services"). We recognize the importance of this data, and we will take care to protect and respect your privacy. Please read the following carefully to understand our data practices. By using our services, you agree to deal with the data in accordance with this privacy policy.
The references in the speaker's conscience (or similar) in this privacy policy are references to the food and pastry industries company, and the "to you" or "user" signals are references to you as an individual or legal person, as appropriate.
What data can we collect from you?
We may collect and process the following data:
How are we going to use your data?
We may use the data in the following cases:
Who can we disclose?
Our customers' data is a very important part of our business. Therefore, we share the data only as mentioned below:
(a) Other parties: To provide our services, we may cooperate with other subsidiaries or non-our service providers (e.g., logistics companies used to deliver products to you, marketing companies, processing payments for online transactions, etc.). In order to carry out your transactions, these other companies can store data in a digital portfolio so that your use of our services is more effective.
You understand how important it is for these companies to access relevant data to perform their tasks. We make sure that these companies do not use the data for other purposes. We may also receive data from these companies (e.g., delivery data and updated addresses) for use (e.g., to correct our records and deliver goods for any purchase you make). By using the site, you agree to transfer, store, use, and disclose data between our affiliates and service providers that are not affiliated with us wherever they are geographically located.
B. Marketing and promotions: We may also use data to provide you with information about goods and services you may be interested in, as well as enhance your experience browsing and using the site, service messages, new benefits, improvements, special offers, and events of interest. We can communicate with you through various channels, including but not limited to emails, web notifications, publications, and phones.
In addition, to participate in some of our competitions and promotions, you may be asked to provide additional data. For example, if you win a competition, you may be asked to submit more personal data to confirm your eligibility and present the award to you. This data collection is carried out by us or by a third party. Please note that you should review the privacy policies of this third party to see how it uses any data it collects.
C- Protecting our site and other sites: We disclose the customer's account and other personal data when we consider that such disclosure is appropriate to comply with laws and investigations to enforce laws and to protect the rights or property or safety of our users or others. This includes data sharing with companies and other institutions for a number of reasons, including protection against fraud and credit risk reduction.
Please note that our site may occasionally contain links to and from our corporate networks, and if you enter a link from one of these links, please note that these sites have their own privacy policies and that we will not be held responsible or required for these policies. Please check the policies of these sites before providing any personal data or other information to them.
How do we store your data?
The data we collect from you may be transferred or stored at a site inside or outside Saudi Arabia. They can also be processed by a team working outside Saudi Arabia. However, this team works for us or for a supplier of ours. This team, along with other tasks, is involved in meeting your request and providing support services.
We will store data as long as necessary in accordance with this privacy policy or if it is required to comply with any law. Data can be transferred, stored, processed, and used by our subsidiaries or service providers that are not affiliated with us in one or more countries outside your country. It is also possible to transfer and store your payment data by third parties.
What protection standards do we apply?
We take the necessary technical, commercial, technical, and administrative steps to ensure that data is handled safely and in line with this privacy policy, in order to protect data from unauthorized access, change, disclosure or destruction. We can use, for example, encrypted electronic data protection technology while sent to our site, as well as an external electronic firewall, and electronic firewall technology on our site's host computer so that we can repel malicious attacks on the network. Only employees and service providers who have knowledge of the data will be allowed access to it in order to carry out their work.
It is important for you to ensure that the password and device you use to access our site are protected to avoid unauthorized access from third parties. You are solely responsible for keeping your password confidential, for example, making sure you sign out after you have finished using a common-use device.
Unfortunately, sending data over the Internet is completely unsafe. However, we will do our utmost to protect the data, but we do not guarantee the protection of data sent to our site, and you alone bear the consequences of the risk of sending any data.
How do you access and edit data?
You can access a wide range of data about your account and your dealings with the site in order to view and, in some cases, update the data.
Our system will place cookies when you sign in to the site to ensure a fun and seamless user experience across the site. You can deactivate cookies by changing your browser settings. If cookies are deactivated, this will affect how our site works and you may not be able to access or use some or all of the functions on the site. For example, performance cookies collect information about how you use the site — the pages you visit most of the time — allowing us to provide you with targeted and relevant options that enhance your browsing and use experience.
We may keep a copy of the data for the purposes of complying with the laws, particularly when you update the information where we keep a copy of the previous data for preservation in our records.
What if we changed our privacy policy?
Our work is constantly undergoing changes, so our privacy policy may be affected and need to be changed in parallel. We will publish the current version of this privacy policy on the site and it will remain in effect since it was posted on the site or based on the date we set for our release date.
We may periodically send reminders via email with our notifications and conditions, but you should check your frequent visit to our site for the latest changes.
You should check your privacy policy regularly. Your continued use of the site after any changes is your consent to this privacy policy as amended.